FAQ

Frequently asked questions

Everything you need to know about oVideo. Can't find an answer? Contact our team →

Getting Started

How does the AI video generation work?+

You provide a prompt or script, choose a narrator voice and video style. Our AI analyzes your content, selects matching stock footage or AI-generated images, adds professional narration, generates subtitles, and assembles a complete video — all automatically in under 2 minutes.

Do I need any video editing skills?+

Zero. oVideo is built for creators, marketers, and educators with no video production background. The AI handles everything — you just write and click generate.

Is there a free trial?+

Yes. The Starter plan includes a 7-day free trial with no credit card required. You can explore all Starter features before being charged.

Credits & Plans

What is a credit and how many do I need?+

Each credit generates approximately 1 minute of AI video. A 30–60 second video costs around 25 credits. Starter plan users get 400 credits per month. You can always purchase additional credit packs that never expire.

Do unused credits roll over?+

Monthly plan credits reset each billing cycle. Add-on credit packs you purchase separately never expire and carry over as long as your account is active.

Can I cancel anytime?+

Yes. Cancel anytime from your billing settings — your plan stays active until the end of the current period with no further charges.

Do you offer refunds?+

Yes. We offer a 30-day money-back guarantee on all purchases — no questions asked. See our Refund Policy for full details.

Video Creation

Can I edit the video after it's generated?+

Yes. Every generated video opens in our built-in timeline editor where you can swap scenes, edit subtitles, adjust voice timing, change B-roll, add effects, and fine-tune every detail before exporting.

What video formats and platforms are supported?+

We support 9:16 vertical (TikTok, Reels, Shorts), 16:9 landscape (YouTube, LinkedIn), and 1:1 square. Export in MP4 up to 4K resolution. One-click platform optimization included.

What AI voices are available?+

oVideo offers 100+ AI voices across multiple languages and accents. You can preview voices before generating your video and fine-tune pacing and tone.

Can I use my own footage or images?+

Yes. You can upload custom images that will be used alongside or instead of stock footage. Script-to-video also lets you reference specific visual prompts per scene.

Content & Licensing

Are the stock footage and images royalty-free?+

Yes. All stock footage, AI-generated images, and background videos used in your creations are fully licensed for commercial use. No copyright issues, ever.

Can I use the generated videos commercially?+

Yes. All plans allow commercial use of videos you create. You can use them for marketing, advertising, client projects, social media monetization, and more.

Who owns the videos I create?+

You do. You retain full ownership of all videos you generate through oVideo. We only hold a limited license to process your content to provide the service.

Publishing & Integrations

Can I publish directly to YouTube?+

Yes. Creator and Pro plans include 1-click publishing to your YouTube channel. Connect your account once and publish without leaving oVideo.

Are TikTok and Instagram integrations available?+

Direct publishing to TikTok and Instagram is coming soon. For now, you can export your video and upload it manually — the exported MP4 is optimized for each platform.

Still have questions?

Our team is happy to help with anything you need.

Contact Support